Maintenance WO - Execute Operations out of sequence — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Maintenance WO - Execute Operations out of sequence

edited Jun 25, 2025 3:39PM in Maintenance 1 comment

Summary: In Oracle SCM we have a few select users (primarily team leads) that manage the work orders for our organisation. The technicians use Field Service that via an integration will close the associated operation in the work order. Our biggest issue is that the activities (one per operation) can be executed out of sequence in Field Service but not in the Maintenance Module. When this happens e.g. the activity in Field service associated with operation 20 is completed it does not update as completed in the Maintenance Module. Instead, we receive a fault via a custom report. We then have

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!