Auto-populate "Original Request Number" and relationship when copying SR — Cloud Customer Connect
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Auto-populate "Original Request Number" and relationship when copying SR

in Fusion Service 10 comments

Hi,
is it possible to automatically populate the "Original Request Number" field in Service Center when copying an SR, without having to fill it in manually?
Also, is it possible to automatically display the relationship between the original SR and the copy in the "Relationships" tab, without having to add it manually?

Thank you,
Martina

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