Redwood - HR cannot check performance eligibility of a worker - Exception during RestAction — Cloud Customer Connect
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Redwood - HR cannot check performance eligibility of a worker - Exception during RestAction

Hello,

We are currently in UAT and are testing the talent Redwood pages.

When HR using "Performance Eligibility" task and is searching for an employee to click then on “Check Eligibility” button and select a performance document, the following error message is displayed: Error "Exception during RestAction"

N.B: HR can replicate the issue in Goal Plan > Check Eligibility as well.
When using seeded roles – “Human Resource Specialist”, it is working properly = the eligibility is visible and no error message.

In responsive UI, we did not have any issue, this is Redwood related issue.


We compared our HR custom role with seeded role but we did not see talent missing privilege related to performance and goals.

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