Compensation: New Cycle --> Invitation Letters (Statements) — Cloud Customer Connect
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Compensation: New Cycle --> Invitation Letters (Statements)

Hello Experts,

We are going to start a new cycle regarding the bonus plan, and the first step is to send out the letters to the eligible employees.

Therefore, during our testing phase, we have run both processes 'Start Workforce Compensation Cycle' (to create the new cycle) and 'Refresh Workforce Compensation Data' (to update the data). Then, we have issued the letters by running the process 'Process Workforce Compensation Change Statements'.

However, the information regarding the User Defined Columns is not showing within the letter. I have checked and the attributes are correctly set in the rtf template.

Do you have any idea what is missing or why the user defined data is not showing in the letter?

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