Primary Care Physicians are not getting carried over with subsequent life events — Cloud Customer Connect
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Primary Care Physicians are not getting carried over with subsequent life events

Summary:

We require employees to assign PCPs on our HMO plans. When they assign a PCP, say during New Hire and have a subsequent life event, they are being forced to reassign PCP and the previous assigned PCP is no longer available in the system. Is this expected functionality?

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