Not able to cross reference Processing Status field from Plan A into a Plan B — Cloud Customer Connect
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Not able to cross reference Processing Status field from Plan A into a Plan B

edited Jun 27, 2025 8:14PM in Compensation 11 comments

Hello

Hope everyone is doing well!

We are creating a new Comp Plan B to generate the statement for Plan A using the Cross Refference Plan functionality. We create one column under user defined section Plan Processing Status Flag and cross referenced the Processing Status of Plan A as shown below in the screenshot. After running the Plan B for an employee, Plan Processing Status Flag on Plan B is still blank. We tested for 2 employees, one has Processing Status as Unprocessed in Plan A and another had Processed in Plan A, but Plan B still had blank.

For testing purpose, when used another field from Plan A (which had Y for both employees), Y was correctly populated in Plan B so cross reference feature worked perfectly fine.

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