Redwood – Error while Editing Contact on Address section from Benefits Admin — Cloud Customer Connect
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Redwood – Error while Editing Contact on Address section from Benefits Admin

edited Jun 28, 2025 12:40PM in Benefits 11 comments

Issue Summary:

After enabling the Redwood UI for Benefits Admin in environment, we are encountering an error when attempting to edit the Contact Address section for any employee. This issue affects all users and occurs consistently across the board.

Error Message:
URL request parameter finder with value findDateEffectiveRecords;RequestedMode=Currentfuture,RequestedDate=2025-06-28,ContextName=Contact,SubjectId=10000001XXXXXX,BusinessProcess=PersonalInformation,SubModuleIdentifier=PersonAddress is not valid.

If you’ve encountered a similar problem, please share any workarounds or fixes?

Any guidance on resolving this—especially if it involves role privileges or Redwood-specific configurations—would be greatly appreciated.

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