User-Defined Exception (AR-855636) arp_process_adjustment.update_adjustment exception: (ORA-20001: A — Cloud Customer Connect
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User-Defined Exception (AR-855636) arp_process_adjustment.update_adjustment exception: (ORA-20001: A

edited Jun 30, 2025 12:16AM in Receivables & Collections 1 comment

Summary:

Error message User-Defined Exception (AR-855636) shown below is being returned when a user is attempting to approve an adjustment. The only articles about this error message cite the COA string being invalid, although in those instances the error message was not the same as that shown below. I cannot find any other information about this error and the accounting string being used for the adjustment is valid.

The adjustments need to be approved and accounted, preferably before our financial year end close.

Please advise how to resolve this error.

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