What is the best approach to create an accrual for fixed amount every month for a customer — Cloud Customer Connect
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What is the best approach to create an accrual for fixed amount every month for a customer

Summary:

The client requirement to create an Accrual for a fixed amount every month for a Customer. Now the customer may have more than one promotion for different duration as shown below.

Customer A

Accrual Amt

Promotion Start Date

Promotion End Date

ABC

1000

01/01/2025

12/31/2025

ABC

1800

02/01/2024

12/31/2025

First option that comes to mind is create a LumpSum program. But then customer will have to create a LumpSum program for 1000 & 1800 at the beginning or end of each month for two promotions.

Unlike Customer Promotion, they cannot create it in advance as for LumpSum program, Accrual amount is created immediately when the LumpSum program is submitted.

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