Processing of new life event to be restricted until Pending Actions are completed — Cloud Customer Connect
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Processing of new life event to be restricted until Pending Actions are completed

in Benefits 1 comment

Summary:

We had to disable the plan suspension as a decision of work around for the interim plan. We are not able to restrict the new life event from processing.

Requirement -
1. No new life event to be processed until pending actions are completed.
2. No suspension of plan
3. No due date for certification

Request your help here incase someone had similar requirement.

Thank you

Regards,
Sanskriti Gupta

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