Monitor Claims not creating invoices
Summary:
Hi,
What is the best way or best practice to monitor that Claims are not creating invoices/credit memos?
Once the claim is created schedule ESS Job should create invoices/credit memos. Via Import payables invoices or Settle Customer Claims.
En users have no access to those Jobs or might be running too frequent to check if any failed or even sometimes might not fail but still does not create invoices or credit memos.
Then users how can they check that invoice is not created when you have thousands for claims per month?
What would be the best way to monitor that all has been created correctly? Since claim status does not change when invoice is created…