Can't access nor upgrade to PAYG on my account. Tenancy exists but I can't log in at all — Cloud Customer Connect
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Can't access nor upgrade to PAYG on my account. Tenancy exists but I can't log in at all

edited Jul 4, 2025 4:00AM in OCI - General 2 comments

Summary:

Can't access nor upgrade to PAYG on my account. Tenancy exists but I can't log in at all

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Hello fellow community

So, I've been a customer for almost 5-7 years on the always free plan, even got my OCI foundations associate cert. Current problem is that I've been trying to upgrade to a PAYG plan on my old trusty tenancy but it seems it isn't available at all. Whenever I try to log in and open up browser console it answers back with a HTTP/404 (not found) query. Looking up old emails of registration and trying to access with them neither works at all. Customer support is practically null because account keeps being always-free, could anyone provide me any kind of

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