how can we configure the system to redirect users from the Classic to the Redwood Page? — Cloud Customer Connect
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how can we configure the system to redirect users from the Classic to the Redwood Page?

edited Jul 4, 2025 7:40AM in Fusion Service 1 comment

Summary:

We are currently facing a scenario where, upon clicking the BPM task detail link (either from the email notification or the bell icon notification), users are being redirected to the Classic UI instead of the Redwood UI. As shown in the attached screenshot, we would like to ensure that users are taken directly to the Redwood experience when accessing task details.

is there any profile option, configuration setting, or specific privilege that needs to be enabled in order to achieve this redirection?

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