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Order Line cancellation approval

edited Jul 7, 2025 3:03AM in Order Management 3 comments

Summary:

Dear Experts,

We have created Order line cancellation approval based on EFF, and Order total amount .

Order management extension is created on save with groovy updating the EFF 'Canceline' with value Y which is used in approval rule.

Also we have a condition if Order total amount is smaller than or equal to 250, approval should go to person A, and Order total amount is greater than equal to 251, approval should go be person B .

However, regardless of the amount, approval is routed for Person A only.

Please refer attached screenshot of the rule

rule created

Content (please ensure you mask any confidential information):

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