AP Invoice Approval getting rejected by workflow system — Cloud Customer Connect
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AP Invoice Approval getting rejected by workflow system

Summary:

Hi there,

We have configured AP invoice approval rules on role based, whoever having this role they get Invoice approval notifications.

But some invoices approval automatically rejecting by workflow system by saying 'The status is generated by the Synchronize Transaction Workflow Status process.'

If we again resubmit the approval, that routing to Approval.

Looking for root cause and solution for future processes for this issue.

Thank you,

Mahaboob Basha

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