How to skip self approval? — Cloud Customer Connect
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How to skip self approval?

Hi All,

We've configured the development goal approval workflow as follows: Line Manager → AOR1 → AOR2

The setup functions well; however, we’ve identified a scenario where the requester is also an approver (lets say AOR1). In such cases, we’d like the approval flow to bypass AOR1 and proceed directly to AOR2.

Could you advise on how this can be achieved?

Alternatively, is it possible to dynamically insert an additional approver before AOR2 when the requester holds the AOR1 role?

Looking forward to your guidance.

Thanks

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