Why would a hold notification go out on an old paid invoice — Cloud Customer Connect
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Why would a hold notification go out on an old paid invoice

We had a hold notification go out to a buyer for an invoice that was validated and paid over 4 years ago. Has anyone else had a similar issue? We created an SR to see if Oracle would know why this happened, but support says this is not an SR issue and should be posted here as a CCC question.

Thanks

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