Share knowledge article between departments — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Share knowledge article between departments

Summary:

Hi,

We have a requirement with in the recruitment that some of the articles will be same for internal and external recruitments.

Tried with reusable articles, Articles links and Anchors. But these are all seems to be working with in the department only.

Is there an option to share same article across HCM and Service departments instead of creating same article twice in two department specific content types.

If this is the only option then is there a way for authors to identify such articles for future updates?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!