Are work patterns replacing work schedules? — Cloud Customer Connect
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Are work patterns replacing work schedules?

Summary:

Are work patterns replacing work schedules?

Content (please ensure you mask any confidential information):

Back in March I attended a webinar about the Workforce Scheduling module and one of the points they made was that the new Work Pattern functionality was effectively replacing the existing Work Schedules across the whole product, whether the Workforce Scheduling module is being used or not.

I can see that work patterns are more powerful and flexible than work schedules, while effectively serving the same purpose. But I haven't seen any comms about this being the new normal outside of that webinar.

I'm also getting the impression that there is no plan to provide a Redwood version of the existing work schedules screen.

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