How can I identify the user who removed an organization from a resource? — Cloud Customer Connect
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How can I identify the user who removed an organization from a resource?

in Sales 2 comments

Summary:

IIn our Oracle Sales Cloud implementation, we utilize organizations and business units to enable users to create service requests for customers. However, we encountered an incident where an organization was inadvertently deleted from a resource user, preventing the user from creating service requests in Oracle Sales Cloud.

To prevent similar incidents from occurring in the future, we would greatly appreciate guidance on determining a username that has the necessary permissions to execute such actions. This will allow us to review the procedures and ensure that only authorized users have access to perform such actions.

Version (include the version you are using, if applicable): 25B

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