interactive model — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

interactive model

Summary:

Knowledge skill are appearing in the third position after splitting Help Desk and Knowledge, but we want them to appear first.


Content (please ensure you mask any confidential information):

We recently split the Help Desk and Knowledge skills in our production environment. Post-split, we noticed that Knowledge articles are appearing in the third position, after Help Desk and Hiring.

Our requirement is to display Knowledge articles first, followed by Help Desk.


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!