"Worker Notified After HR/Manager Assigns Goal" alert does not work when HR assigns goal — Cloud Customer Connect
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"Worker Notified After HR/Manager Assigns Goal" alert does not work when HR assigns goal

  • 25B Release
  • Seeded roles used
  • No customization done on the alert
  • "Worker Notified After HR/Manager Assigns Goal" is set to "Yes" in Alerts Composer

Summary:

When the HR goes to the goals center of a worker in his AOR and adds a performance goals, no alert is triggered for the worker.

When the manager adds a performance goal to his team member, an alert is well triggered for the worker and can be tracked in Alerts Composer > Alerts History > Performance Goals Alerts.

Thus, the alert "Worker Notified After HR/Manager Assigns Goal" alert does not work when HR assigns a goal but only when managers assigns a goal.

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