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Daily Extract activity START and END fields missing date component – only time shown

in Field Service 6 comments

Summary:

We're looking for a way to include the full date and time in the Daily Extract output for accurate reporting. Has anyone encountered and resolved this issue?

Content (please ensure you mask any confidential information):

We’ve added the following fields to our Daily Extract (Activity Fields entity):

  • Start - End (eta_end_time)
  • End (end_time)

However, in the generated extract output, these fields only show the time, not the full date-time. For example:

<Field name="Start - End">18:28:00 - 01:30:00</Field>

<Field name="End">01:30:00</Field>

Only the time portion is present, which is not sufficient for reporting purposes.

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