Error on primary vs contingent beneficiary

Summary:

I am not able to close a life event because of error message that you can't have a contingent beneficiary without a primary. When I look at the elections using the enroll button, I see both a primary and contingent.

When I look at the election using benefit summary, I see only the contingent, and it starts on 7/3 (the plan starts on 7/1):

When I run the person benefits diagnostic, I can see both contacts (thought it looks like both were created 7/4, and the previous screen shot shows the spouse's contingent designation starting 7/3),

and in the beneficiary section I ONLY see the contingent beneficiary for this plan in yellow: