How to setup pending actions to trigger for newly added dependents and not on exsiting dependents? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to setup pending actions to trigger for newly added dependents and not on exsiting dependents?

Summary:

I'm currently processing a birth life event and have noticed that dependent action items are being triggered for both the newborn and existing dependents.

Could you please provide guidance on how to prevent pending actions from triggering on the existing dependents?

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable): 25B

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!