How to approve negative amount for manual invoice if negative amount is greater then planned cost — Cloud Customer Connect
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How to approve negative amount for manual invoice if negative amount is greater then planned cost

in Transportation Management 4 comments

Trying to create manual invoice with negative amount and doing manual match and selecting the shipment . Then approving the manual invoice so while approving the manual invoice, getting below error.

Manual approval failed - could not find an approve rule to allow approval of this amount. Please see log for details.
Opened Folder You have exceeded your tolerance limit by attempting to approve the invoice over the planned shipment cost.

Eg - Planned cost of original order is 890 USD , Manual invoice created with negative amount of -1196 USD. So while approving it is giving the above error.

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