Redwood 25b - Manage individual compensation page not rendering correctly for line manager. — Cloud Customer Connect
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Redwood 25b - Manage individual compensation page not rendering correctly for line manager.

edited Jul 21, 2025 7:41AM in Compensation 4 comments

Summary:

Hi,

Redwood Individual compensation page is not loading correctly for specific options when a line manager is trying to submit.

Content (please ensure you mask any confidential information):

When a line manager goes to My Team - Quick Actions - Individual Compensation - selects employee name - adds additional compensation - selects Plan 'Other Allowances' - selects Option 'Emergency Response Payment' the page does not load and just has a loading circle. So line manager cannot proceed.

However, if line manager selects Plan 'Other Allowances' - selects Option 'Hazardous Conditions Allowance' the page does load correctly and can be submitted.

Tagged:

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