How to apply adjustments in Service Work order from Subscription Management
Summary:
As a standard flow, if there is Service Logistics any adjustments available in Coverages are applied. Example Discount is 100%.
Content (please ensure you mask any confidential information):
Client is not having Service Logistics.
Client has Oracle Service Request and work order, but they do not have Service Logistics.
Subscriptions are created with multiple subscription lines.
How to apply the adjustments to the service work order debrief and where it should be stored if client is not having service logistics.
Example: A work order has Labor Charge as 100$, Expense as 50$ and 3 parts are installed for 100$ each.
Customer has subscription which includes Labor as 100% covered but parts are not covered.