Evaluated Life Events section: when there is an open enrollment, a bug occurs when adding dependents — Cloud Customer Connect
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Evaluated Life Events section: when there is an open enrollment, a bug occurs when adding dependents

in Benefits 1 comment

Summary:

The panel shifts, preventing us from selecting, clicking, or updating anything within the 'Add Dependent' section of a program.

Content (please ensure you mask any confidential information):

In the Benefits Summary, if you click 'Enroll' and then edit a benefit to add a dependent, the panel opens but it moves unexpectedly.
This issue only occurs on the browser used by the employee.

Can someone help us understand how to resolve this bug?

Navigation :
Benefits Administration → Benefits center Activity → Benefits Summary
Search and Select an Employee

Version (include the version you are using, if applicable): 25B

Best, Regards

Tagged:

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