What is Oracle's leading Practice for Deleting Absences within Redwood Time Cards? — Cloud Customer Connect
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What is Oracle's leading Practice for Deleting Absences within Redwood Time Cards?

edited Jul 21, 2025 6:32PM in Workforce Management 1 comment

Summary:

Our Client has been configured to allow them to add and update Absence from with Timecards. In the client's old API system they were able to add, update and delete Absence from their current Time cards. In Oracle Cloud, it's not clear if it is acceptable to delete an Absence from a Time Card or should they be using the Absences "Existing Absences" to delete (withdraw) the absence.

Content (please ensure you mask any confidential information):

This is some of the information we found out on Google, but there is no supporting documentation to support Oracle Process on this. The only reference we could find references "Future Dated" absences but it does not refer to Redwood. "Any approved future absences automatically appear on the corresponding time cards after the time cards get created. If a person deletes a time card with absence entries, it doesn't delete the relevant absence hours. To delete the absence, the person uses the Existing Absences task in the Time work area."

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