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error while order processing

Summary:

Hi,

''The request wasn't successful because order management can't find a cross-reference for attribute ShippingCarrierCode in system OPS. Details: Set up a cross-reference for attribute ShippingCarrierCode, make sure a value exists for the attribute, that the value is correct, then collect data again. For details, see the Overview of Creating Cross-References in Order Management topic on Oracle Help Center.''

Kindly advise how to handel this error and why it appears now for this order?

Regards

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