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Not receiving "Status Change" email notification

in Account Reconciliation 6 comments

Summary:

Under "Status Change Notification" settings, I have set my notification for "You are the reconciliation preparer and status changes to open with preparer" and "You are the reconciliation reviewer and status changes to open with reviewer" to "Every 2 hours".

When I opened a period and create reconciliations for that period, I did not receive any consolidated/summarised email notification reflecting the status change. The reconciliations are assigned to the preparer Teams and I am a member of all the preparer Teams.

My expectation / requirement is to receive an email as a preparer that includes:

  • A summary count of the newly assigned reconciliations.
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