Can Oracle Expense Violation Messages Be Customized to Include Policy Details? — Cloud Customer Connect
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Can Oracle Expense Violation Messages Be Customized to Include Policy Details?

Summary

We are seeking to improve the user experience for employees submitting cell phone reimbursement expenses in Oracle. Currently, the system displays a generic error message when the submitted amount exceeds the monthly policy limit. This message lacks clarity and does not provide actionable guidance, leading to confusion and additional administrative effort. We would like to explore whether Oracle supports customizing this error message to include specific policy details and whether it can dynamically reflect the applicable limit based on the associated expense type. If not natively supported, we are also interested in alternative solutions such as user defined messages, descriptive

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