Fusion is not taking the release amount for credit check on next order. — Cloud Customer Connect
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Fusion is not taking the release amount for credit check on next order.

edited Jul 24, 2025 6:25AM in Order Management 10 comments

When we release order line hold for credit check. Fusion is not taking the release amount for credit check on next order. It shows the same available amount for credits available.

Example: we had applied credit limit of 100 on customer account, we had consumed 80. Then we created a sales order of 40. This went on credit hold. After we release the credit hold.

Now total credit amount is 80+40=120 which is greater than credit limit of 100 and ideally any order new order for any amount for the same customer account should go on hold.

But we are still able to create orders upto 20 amount without any credit hold.

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