Reopening an activity and copying the details on the Completed activity on the New opened activity. — Cloud Customer Connect
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Reopening an activity and copying the details on the Completed activity on the New opened activity.

in Field Service 1 comment

Summary:

Hi, We have a situation where the Supervisor would require to reopen a completed OFS activity and review the details, comments, materials used. The supervisor will then add any new comments or add new materials on the Reopen activity and send the completion. Please let us know if this can be achieved by using the Clone Property option. Will be able to view the materials installed on the Reopened activity? Thanks !

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