Redwood Sales Orders Page - Line status not updating correctly on Sales Order Lines Tab — Cloud Customer Connect
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Redwood Sales Orders Page - Line status not updating correctly on Sales Order Lines Tab

in Order Management 4 comments

Summary:

We're seeing an issue all of a sudden where the line status is not updating correctly on the sales order lines tab within the new Redwood OM module. Any ideas on what's causing this and how to fix?


Content (please ensure you mask any confidential information):

Below you can see in old OM, the status of the first line should be "Scheduled". In the new Redwood page, it's still "Manual Scheduling Required" it fails to update for some reason and stays in this status.


Version (include the version you are using, if applicable):

25B


Code Snippet (add any code snippets that support your topic, if applicable):

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