How the plan balance transfer works when changing the shift category from Y to N or N to Y — Cloud Customer Connect
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How the plan balance transfer works when changing the shift category from Y to N or N to Y

Summary:

When an employee changes their shift category (from Shift to Non-Shift or vice versa), their absence plan eligibility may change According to that.

Content (please ensure you mask any confidential information):

We’re facing a configuration challenge in Absence Management. When employees switch between Shift and Non-Shift categories, their absence plan eligibility changes, but the balance doesn’t transfer automatically.

Version (include the version you are using, if applicable):

25B


Code Snippet (add any code snippets that support your topic, if applicable):

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