Technician Assigned work zone and Travel Time And Assigned activities. — Cloud Customer Connect
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Technician Assigned work zone and Travel Time And Assigned activities.

Summary:

Hello @Team,

We are having one strange behavior encountered with Routing Plan for technician assigned work zone and Travel Time so need some input in this matter.

When a technician is assigned to multiple work zones, even with a lower allocation percentage in a particular zone, they may still receive tasks that involve significant travel time. In the current routing scenario, multiple technicians are being assigned to distant locations, resulting in unnecessary travel for both. This could be optimized by assigning all activities in a distant location to a single technician, thereby reducing overall travel time and improving efficiency.

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