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Customer Statement

in Receivables & Collections

Hello

We are facing the issue that there's no consistency in Customer Statement generated whether it's from statement cycle we setup at Customer Account or Account Site. Could you help us clarify the below?

1. In Oracle Fusion, when running Customer Statement if we don't select Site at parameter and we select only Customer Name and Cycle - which Statement that the process will pick from - Customer Account or Site?

2. How do we know that the Statement Cycle at Account or Site that the Statement process use to generate customer statement if we are using the same Statement Cycle at both site? Is there any tables that can tell us?

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