Guided Journeys - Embedded Learning — Cloud Customer Connect
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Guided Journeys - Embedded Learning

edited Aug 4, 2025 10:21AM in Learning 1 comment

Summary:

We have been exploring guided journeys and experimenting with the different options however have only been able to select task types of 'Document' 'Video' and 'Manual Task'. Using these I have managed to add suitable content, however one of the options which I think would potentially be able to provide an even better experience for users would be 'Embedded Learning', although i dont know how this would look to an end user. However when I try to set one of these up to test, I am unable to do so as I am required to enter a 'Leaning

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