Can we create a Field Resource without having User assigned to it
Summary:
Hi Team,
Our requirement is to create a Field Resource in system which will be Technician and will be part of hierarchy in dispatch console but we will not have any real user assigned to it. We want it this way to avoid licensing cost as there will not a real using who will login into OFSC. This will be like a dummy resource who can behave as a team leader and other real Field Technicians can assist to him.
So using OFSC Api, is it possible to create a field resource, use him in dispatch console hierarchy, assign work to him and don't consume license for it as it will not be a real user.