Unable to save or publish Sales Promotion Advisor copied SCM AI Agent template. — Cloud Customer Connect
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Unable to save or publish Sales Promotion Advisor copied SCM AI Agent template.

in Order Management 1 comment

Summary:

I am getting ERROR pop up while trying to publish a copy of AI Agent. Looks like the user doesn’t have the right roles and privileges even though I have created a custom role and given all the duty roles mentioned as part of access requirement.


Content (please ensure you mask any confidential information):

I have created a custom role and given all the duty roles mentioned in the below doc in Access Requirements

Section.

https://docs.oracle.com/en/cloud/saas/readiness/scm/25c/order25c/25C-order-mgmt-wn-f38149.htm#Access-Requirements

I also tried following the below document to access AI agents but couldn’t even find the below roles in Security Console > Roles tab.

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