The Approved documents when deleted from DOR still has approved status in Benefits Document section. — Cloud Customer Connect
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The Approved documents when deleted from DOR still has approved status in Benefits Document section.

Summary:

When we request the employee to upload the certificate from benefits page, it goes for approval to Ben specialist.

Once Benefits Specialist approves it, we can see it in approved status on Benefit pages. But in case if we delete the approved DOR and try to load the new one it does not give us the option to upload, and status is still shown as approved with no attachments.

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