OM-AR: Investigate why some sales order lines get split across two invoices at month-end
Hi All,
We’ve identified a few sales orders where invoice creation was delayed, even though all order lines were eligible for AutoInvoice and were submitted for invoicing on the same date and time.
Upon further analysis, we found that there are rules configured to place AutoInvoice on hold during the first five days of each month. Once this hold period ends, AutoInvoice resumes and invoices are generated accordingly.
In one specific case, an order with 3 lines was submitted for invoicing on 02-Mar-2025. A manual AutoInvoice job was executed on 03-Mar-2025, which resulted in an invoice being created for line 1 and line 3