Handling Payment Gateway Charges on Customer Receipts in Oracle Fusion Accounts Receivable. — Cloud Customer Connect
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Handling Payment Gateway Charges on Customer Receipts in Oracle Fusion Accounts Receivable.

edited Aug 6, 2025 8:04AM in Receivables & Collections

Hi Team,

The organization has a business requirement in Accounts Receivable to correctly account for payment gateway charges incurred during customer payments.

A sales invoice is generated for ₹100, and the customer pays the full amount of ₹100 through a payment gateway. However, the gateway provider deducts ₹10 as transaction charges, and the net amount credited to the bank account is ₹90.

The customer should be recognized as having paid the full invoice amount, and the invoice should be considered fully settled. The ₹10 gateway fee, being a cost borne by the organization (not passed on to the customer), must be recorded as an expense

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