Fusion Field Service - User type condition not worked in configuration - Locked out — Cloud Customer Connect
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Fusion Field Service - User type condition not worked in configuration - Locked out

in Field Service 10 comments

Summary:

We got locked out of user type configuration after we tried to provide the condition user type should be visible to only priviledged admin

Content (please ensure you mask any confidential information):

We were attempting to restrict the visibility of certain configuration items on the User Type screen, as per the customer’s request. We configured the condition so that these items should only be visible if the user type is Privileged Admin. However, the setup hasn’t worked as expected. Even users under the Privileged Admin type are now unable to view any configuration items—including the User Type

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