Prepayment Sales Order Submission error - Redwood — Cloud Customer Connect
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Prepayment Sales Order Submission error - Redwood

edited Aug 4, 2025 11:47AM in Order Management 18 comments

Summary:

We are trying to create sales order for prepayment in redwood 25c. We entered all the details by following the latest release nore but we are gettibng below error when we are trying to submit the sales order.

"Sales order couldn't be submitted.Prepayment processing for the order didn't complete. Here's why: You must enter a valid receivable transaction ID.. Ensure the prepayment data is valid and try again."

We even tried adding the receivable transaction type from traditional sales order screen, however we are getting the same error.

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