Oracle Field Service Help Needed – Distance-Based Billing Requirement — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Oracle Field Service Help Needed – Distance-Based Billing Requirement

in Field Service 2 comments

Hi all,

We’re using Oracle Field Service Cloud (OFSC) for handling bus breakdowns during trips, where the destination location is dynamic, often in the middle of highways.

We have a business requirement to:

  • Calculate the distance in KM from the technician’s live location to the destination (breakdown location).
  • Treat this KM distance as an item quantity to be billed in Oracle Fusion Maintenance Work Orders.

We’re facing several questions:

  1. How can we accurately capture the distance (in KM) within OFSC using technician and destination locations?
  2. Is there a way to get this distance automatically from OFSC, or do we need to use
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!