You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Submitted Claim in Settlement Pending Status is not displayed in Settle Customer Claims

in Channel Revenue Management 19 comments

Summary:

I have submitted a manual claim with Custom Receivables Settlement Method and clicked Submit. The claim goes into Settlement Pending Status, however, when i run Settle Customer Claims, the claim number does not appear in the drop down like other Claims in the same status for this BU. I have activated the SLA rules and all. Any ideas why the claim is not showing in settle customer claims?

Content (please ensure you mask any confidential information):
I have submitted a manual claim with Custom Receivables Settlement Method and clicked Submit. The claim goes into Settlement Pending Status, however, when i run Settle Customer Claims, the claim number does not appear in the drop down like other Claims in the same status for this BU. I have activated the SLA rules and all. Any ideas why the claim is not showing in settle customer claims?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!