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Address Verification Integration with Code 1 in Oracle CX

in Sales 1 comment

Summary:

I have implemented an address verification integration with Code 1 from Oracle CX, which is triggered during address creation in Oracle CX via OIC. When a user submits a new address, the integration sends the entered address details to Code 1 and in return, it provides a verified version of the address. This verified address is saved in a custom field named “Verified Address”.

I want to enhance the user experience by displaying the verified address before the user clicks Create on the Add Address page. This will allow users to choose between their originally entered address and the verified address before the record is created.

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